About ESC

 

We are a trusted provider of authorized service and logistics solutions for leading global brands.

Our company is an official authorized service partner for:

SAMSUNG – mobile phones, tablets, audio products, TVs, monitors, watches, robotic vacuum cleaners, and microwave ovens
XIAOMI – mobile phones, tablets, audio products, watches, robotic vacuum cleaners, and scooters (excluding BUYOUT products, which are not covered by our service)
MOTOROLA – mobile phones, watches and audio products

In addition to repair services, we operate a logistics HUB, handling device collection from retailers or end customers and delivery to authorized service centers for SLOVAK TELEKOM.

We also collaborate directly with major insurance partners, including BNP Paribas Cardif and GENERALI.

For the Czech Republic, Germany, Austria, Ireland and Switzerland we provide authorized repair services for MOTOROLA products.

 

 

                                                                                                         welcome to good company

 

Repair status

Is your device broken?

You can order the transport of your device by filling out the form

We are an authorised service centre providing free services for warranty repairs and charged non-warranty repairs for Germany, Switzerland, Republic of Ireland and Austria for Motorola devices.

If your device is broken, please enter your contact details into the form on our website, describe the issue, and fill out whether you want a free warranty repair or charged non-warranty repair. In case of warranty repair a proof of purchase is required. Otherwise, upon the return of your device by a courier, you will be charged a diagnostic fee.

Please also describe the visual condition of your device properly. We will compare it upon arrival.

Please make sure your device is carefully and securely packaged so we may prevent any damage during transport, and that your contact address is written correctly so that the courier can easily collect your device.

The complaints procedure begins the day you hand your device over to the courier.

After we process your order we will sent you a confirmation email.

* Required

I want to act in an environmentally friendly way, so please dispose of the replaced parts for me.
I am a company